Privacy Policy

This Privacy Policy describes how Limitless Chapters (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

Collecting Personal Information

When you visit our Site, we collect information necessary to operate our bookstore, process your orders, and improve your shopping experience. “Personal Information” refers to any data that can identify you as an individual.

Device Information

  • Examples collected: browser type, IP address, time zone, cookie data, pages or products you view, search terms, and interactions with the Site.
  • Purpose: to ensure the Site loads properly, improve functionality, and perform analytics.
  • Source: automatically collected through cookies, log files, tags, pixels, or similar technologies.
  • Shared with: Shopify (our e-commerce platform).

Order Information

  • Examples collected: name, billing/shipping address, payment information, email address, phone number.
  • Purpose: to fulfill orders, process payments, arrange shipping, send invoices/order confirmations, communicate with you, prevent fraud, and—if you choose—to share news and promotions.
  • Source: directly from you.
  • Shared with: Shopify and shipping/payment partners.

Customer Support Information

  • Purpose: to respond to your questions or provide assistance.
  • Source: directly from you.

Sharing Personal Information

We share your Personal Information with trusted service providers only as needed to deliver our services. For example:

  • Shopify powers our online store. See their Privacy Policy: Shopify Privacy.
  • We may share information when legally required, such as to comply with subpoenas, investigations, or regulatory requests.

Behavioural Advertising

We use your Personal Information to provide relevant marketing and advertising. For example:

  • Google Analytics helps us understand customer activity. Learn more: Google Privacy. Opt-out: Google Analytics Opt-Out.
  • We may share browsing and purchase information with advertising partners to deliver personalized ads.

You can control targeted ads:

Using Personal Information

We use your information to:

  • Provide and ship books/products.
  • Process and secure payments.
  • Communicate updates, order details, and promotions.
  • Improve our Site and services.

Lawful Basis (GDPR – for EEA Residents)

We process your data under these bases:

  • Your consent.
  • Performance of a contract (fulfilling your order).
  • Compliance with legal obligations.
  • Protection of vital interests.
  • Public interest tasks.
  • Legitimate interests (where not overridden by your rights).

Retention

We keep Personal Information for as long as necessary to fulfill our services and obligations, unless you request deletion.

Automated Decision-Making

We do not engage in fully automated decision-making that significantly impacts customers. Shopify may use limited fraud-prevention tools, such as temporary IP or card deny-lists.

Selling Personal Information (CCPA)

Our Site may be considered to “sell” personal information under California law. If you are a California resident, you may request disclosure, correction, deletion, or opt-out of the sale of your Personal Information.

Your Rights

GDPR (EEA Residents)

  • Right to access, correct, update, or erase your data.
  • Right to data portability.
  • Right to object to processing.

Data may be processed in Ireland (by Shopify) and transferred internationally, including to the U.S. and Canada. See: Shopify GDPR Whitepaper.

CCPA (California Residents)

  • Right to know what Personal Information we hold.
  • Right to request corrections or deletion.
  • Right to data portability.
  • Right to opt-out of the sale of your Personal Information.

To exercise these rights, contact us (details below).

Cookies

Cookies help improve your browsing experience by remembering preferences and tracking Site usage. Examples include:

Necessary cookies: shopping cart, secure sessions, customer login.

Analytics cookies: track pages visited, referrals, and customer behavior.

Advertising cookies: deliver personalized ads.

You may disable or block cookies in your browser, but some parts of the Site may not function properly. Learn more: All About Cookies.

Do Not Track

Currently, our Site does not respond to browser “Do Not Track” signals.

Changes

We may update this Privacy Policy as needed to reflect business, operational, or legal changes. Updates will be posted on this page with a revised “Last Updated” date.

Contact

For questions, concerns, or to exercise your privacy rights, please contact us:

📧 customerservice@thelimitlesschapters.com

📍 44 Colonial Drive, Piscataway, NJ 08854, United States

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.